An honest side-by-side for the undecided.
Hops and Lightspeed serve overlapping customers in Dutch hospitality, but the philosophy differs. Below is a straight comparison on the ten axes that matter most to an owner.
We haven't used Lightspeed in production ourselves. This table is based on their publicly published documentation — see the disclaimer below.
Comparison
As of · 11 May 2026
Hops
Maison · family business · NL
Lightspeed POS
Public company · CA / US · large ecosystem
Entry price (per month)
€79 · Starter (10 users, 5 modules, 1 location)
From ~€69 · Essentials, POS-only · add-ons cost extra
What's included
14 modules at every price · scheduling, tips, HACCP, POS, receipts, HR — included
POS + inventory as base · scheduling/HR via add-on marketplace
EU data & hosting
Microsoft Azure · EU-West (Amsterdam) · GDPR-compliant
Lightspeed is US-headquartered (Montreal-Canada / NYSE) — European data region where available
Dutch-language support
Direct contact with the founder · Dutch · <24h
International support · Dutch-language escalation · tier system
Onboarding time
~30 min first login + intro call · tenant runs same day
Implementation typically several days to weeks (POS + inventory + integrations)
Multi-tenant model
One platform, row-level security per tenant · multiple locations native
Location-based, multi-site via Lightspeed Retail Multi-store
Open API · webhooks
REST + webhooks · on request in Enterprise
Extensive developer API · large ecosystem
Weekly report · digest
Weekly digest in the owner's inbox · service-week summary
Reporting dashboard · self-configurable
Ownership model
Family business · no VC · no exit timeline
Public company (NYSE / TSX) · quarterly public pressure
Cancellation & data export
Cancel monthly · full data export
Annual contract common · export paths per module
We haven't used Lightspeed ourselves.
This comparison was compiled on 11 May 2026 based on Lightspeed's publicly available documentation at lightspeedhq.com/nl/horeca-pos and their official pricing overview. Prices and feature scope can change — always check directly with Lightspeed for the current state.
Find this page inaccurate? Send a correction to [email protected] — we'd rather correct publicly than quietly stay unfair.
Lightspeed® is a trademark of Lightspeed Commerce Inc. No affiliation between Hops and Lightspeed.
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